Member Enrollment Specialist Job at Wellth, Los Angeles, CA

bVRTVTVNWHhXL0RZdzYwbXVhd1cxRHY1WGc9PQ==
  • Wellth
  • Los Angeles, CA

Job Description

OVERVIEW

Wellth is a fast growing digital health company based in Los Angeles that just raised our Series B from leading investors including SignalFire. We use behavioral economics, habit science, and technology to motivate behavior change in some of the highest need and most underserved populations in the US, drastically changing their health outcomes for the better. We have demonstrated our results with several large health insurers (e.g., cut down hospitalization rates by 44% on behalf of Centene AZ) and now are scaling rapidly (>120% year over year revenue growth). Our goal is not to just be another digital health startup but to be the category leader in improving health outcomes for hard to engage populations.

Most importantly, our work quite literally saves lives every day. We are a mission-driven company where you would have the chance to work with extremely talented people and see tangible differences that directly result from your initiative.

Visit us at  for more information.

As a Member Enrollment Specialist, you will be the first point of contact to our prospective members, with the task of contacting them via phone to introduce and explain the Wellth program and assist them with enrollment by showing them how to download and use our app. You will also work with the rest of the Member Operations team to conduct feedback outreaches to better help members’ voices be heard. 

Our ideal candidate has a passion for healthcare and a desire for personal growth, and a motivated individual will have the opportunity to grow within the company as it expands.

JOB LOCATION

This is a remote position (United States)

JOB HOURS

  • Full-time: 40 hours weekly
  • Scheduling ranges from Monday - Saturday, between the hours of 6 AM - 8 PM PST 
  • Initial base pay: up to $18/hr, plus monthly bonus

REQUIRED SKILLS

  • Excellent interpersonal skills
  • Ability to quickly build rapport with prospective members over the phone
  • Capable of effectively overcoming objections and conveying benefits to a population base that will benefit from the Wellth program
  • Positive attitude and empathy for patient needs
  • Strong organizational skills and the ability to efficiently make a high volume of outbound calls on a daily basis
  • Attention to detail and ability to follow proper processes and procedures with care
  • Ability to simplify information and communicate effectively, verbal + written
  • High School Diploma or GED
  • Knowledge of Android and iOS mobile technology; capable of guiding less tech savvy individuals through app download and usage
  • Bilingual nice to have - English and Spanish

OTHER JOB REQUIREMENTS

We are looking to hire someone who is self-motivated and goal-oriented with a high degree of professionalism. You will be the face of our company to these patients, and we want you to represent the company at all times. As a representative, you will be expected to provide a high level of service when introducing the Wellth program and helping patients enroll. You must have a clear and professional speaking voice/telephone manner with the ability to be friendly, courteous, and helpful. This role requires patience as we work with a population struggling with chronic diseases who are oftentimes intimidated by technology. Patients are not always familiar with Wellth and require directed guidance to download the app and learn to use it. Individuals best suited for this role are empathetic and want to make a positive impact in the healthcare field.

BENEFITS

Benefits for Full-Time employees include Health, Dental, and Vision Insurances, 401(k) and FSA accounts, Life Insurance, PTO and Paid Holidays.

Wellth is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

Please mention the word **INFALLIBLY** and tag RMzguNjguMTM0LjE5NA== when applying to show you read the job post completely (#RMzguNjguMTM0LjE5NA==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Job Tags

Remote job, Holiday work, Full time, Saturday,

Similar Jobs

NOLA PROTECTION

Security X-Ray Screener at Pelican's Home Games (Full Time and Part Time) Job at NOLA PROTECTION

NOLA Protection Group i s the local leader in Sporting Event Security. You will be part of a team that provides X-ray screening at The Pelicans Home Game. We are responsible for screening all bags and equipment that enters the stadium on game day. Be part of the ACTION...

The Restaurant Zone

Fast Food General Manager Job at The Restaurant Zone

 ...We are seeking an experienced and results-driven Fast Food General Manager to lead our team. This role is perfect for a dynamic leader...  ...team members to ensure smooth restaurant operations Manage staff schedules, inventory, and budgeting Drive sales and... 

Western International Staff

Commercial General Liability Claims Adjuster Job at Western International Staff

 ...claims and settle commercial GL claims with claimants or their attorneys. MUST have : 5 plus years of current/ recent experience handling commercial general liability claims Experience with Litigated commercial casualty claims Must have a valid Adjuster license

Lawrence Merchandising Services

Part Time Retail Merchandiser Elgin SC Area Job at Lawrence Merchandising Services

Part-Time Retail Merchandiser Overview Do you wish you had some flexibility for the days and time that you work? We are currently hiring...  ...transportation. You will work in an assigned territory, travel and driving are essential to this position. Territory size can... 

Grace Woods Niles OPCO

Resident Care Assistant- PT Job at Grace Woods Niles OPCO

 ...that likes to help people feel better and be more independent? Do you like to work independently? Come to Niles Way Senior Living, and assisted living community located in Niles, Ohio and work in a home like setting with people that are grateful for your care! Niles...