Job Description

Entry-Level Social Worker / Case Manager

Location: Rochester, NY
Compensation: Firm $21.50/hour + $1,000 first-year retention bonus (paid quarterly)
Schedule: Monday - Friday (Flexible start time)
Travel: 50% fieldwork, 50% office-based; mileage reimbursed.
Benefits: Comprehensive health, dental, and vision insurance, 403(b) retirement plan, 16 paid holidays, PTO days, and a supportive, team-oriented work environment.

About the Role

Join a compassionate and mission-driven team that helps individuals gain self-sufficiency. As a  Social Worker / Case Manager , you will work with clients who face significant challenges, including mental health issues, substance use, and housing instability. You’ll play a pivotal role in empowering clients to achieve permanent supportive housing and financial independence while enjoying the support of a collaborative and experienced team.

What You'll Do

Client Support & Advocacy:

• Develop individualized plans to help clients achieve self-sufficiency and permanent housing.
• Conduct home visits, ensuring clients’ homes are safe and advocating for their needs with landlords.
• Provide crisis intervention and harm reduction services to clients actively using substances or in urgent situations.
• Assist with navigating and securing entitlements (e.g., DHS, SSA benefits) and other community resources.

Relationship Building & Case Management:

• Foster trusting relationships with clients while maintaining professional boundaries.
• Monitor progress and adjust action plans to meet goals.
• Advocate for clients’ well-being and independence in collaboration with other service providers.
• Educate clients on life skills, including nutrition, hygiene, and financial management.

Team Collaboration:

• Work closely with a supportive and experienced team that values shared success and collaboration.
• Shadow experienced staff and supervisors to learn best practices and program expectations.
• Attend monthly community meetings to stay updated on resources and build your professional network.

Administrative Tasks:

• Document case notes and submit reports to meet grant funding requirements.
• Manage client intakes and eligibility determinations using an easy-to-learn database system.
• Coordinate financial resources, including rent payments, credit card receipts, and check requests.

What We're Looking For

• Education: An associate degree in human services (or related field) with field experience; a bachelor’s degree in social work, psychology, sociology, or criminal justice is preferred.
• Experience: 0-2 years of experience in social work, case management, or related fields. Training or exposure to trauma-informed care, mental health, and substance abuse is highly valued.
• Skills: Strong communication, organization, and problem-solving skills.
• Requirements:
  • Valid driver’s license and reliable transportation.
  • A genuine passion for helping individuals overcome barriers to stability.

Why Join Us?

• Supportive Environment: Staff rave about the collaborative, encouraging culture, where supervisors prioritize team well-being.
• Professional Growth: Start your career in a role that emphasizes learning and development, with opportunities to take on more responsibility.
• Work-Life Balance: Enjoy a firm hourly schedule with no overtime expectations and generous paid time off.
• Meaningful Impact: Directly contribute to helping individuals rebuild their lives with dignity and independence.
• Fun Workplace: Cook-offs, team-building activities, and a culture of hard work balanced with camaraderie.

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