Service Advisor Job at Kelly BMW, Columbus, OH

bnpTWjRzRDdYUFBjd0tnaHNha1kxRG40V1E9PQ==
  • Kelly BMW
  • Columbus, OH

Job Description

As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. $2000 SIGN ON BONUS AFTER 90 DAYS OF EMPLOYMENT. Responsibilities

  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensures that the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently
Qualifications
  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance.
  • Clean driving record
  • Willing to submit to a pre-employment background check & drug screen
What We Offer:
  • Medical / Dental / Vision Insurance
  • 401(k)
  • Training
  • PTO & Vacation days with more tenure
  • Paid Holidays
  • Great Culture & Team Environment
  • Long Term Career Opportunities
About the Dealership: A strong community is all about its people, and here at Kelly BMW we staff our building with good, kind people who go above and beyond what is expected of them. We’re one of the region's best dealerships, serving the Columbus community in Ohio since 1977. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers!

Job Tags

Holiday work, Full time, Relocation bonus,

Similar Jobs

Opal Sands Resort

Spa Massage Therapist Job at Opal Sands Resort

The Massage Therapist administers professional massage and body treatments to our guests. They must have a thorough knowledge of numerous...  ...understanding of body treatments and be willing to train in our spas specific massage and body treatment offerings. They must possess... 

LSS of South Dakota

Interpreter/Translator Job at LSS of South Dakota

 ...Assistance Program SALARY: Variable, based on appointment. RESPONSIBILITIES: Provide professional, verbal, and/or written interpretation to organizations throughout the Tri-State area. Interpreting services must be provided in person. Residency near the Sioux... 

Ravh-IT Solutions

Machine Learning Engineer Job at Ravh-IT Solutions

Responsibilities:Build scalable machine learning models and deploy them using AWS SageMaker or Azure ML.Collaborate with data engineers to ensure seamless integration with data pipelines.Design and implement machine learning models using scikit-learn or TensorFlow... 

University of Wisconsin Madison

Graphic Designer / Illustrator | University of Wisconsin Madison Job at University of Wisconsin Madison

 ...Consult directly with SMPH faculty and staff to better understand their communication needs. Determine and execute the appropriate artistic techniques to align with the parameters of the project. -Problem-solve collaboratively with colleagues and share technical... 

Starship Technologies OÜ

Robot Technician Job at Starship Technologies OÜ

 ...Starship Technologies is revolutionizing deliveries with autonomous robots. These robots are designed to deliver food, groceries, and...  ...the world! The environment will be similar to a fast-paced restaurant/workshop while allowing you to plunge into a cutting-edge technological...