Job Description

Ontrac Solutions is a leading technology consulting firm specializing in cutting-edge solutions that drive business transformation. We partner with organizations to modernize their infrastructure, streamline processes, and deliver tangible results. 

Our client, a leading force in retail and healthcare , is on a mission to revolutionize the way people experience wellness through advanced digital solutions. Together, we are looking for exceptional talent to help drive this transformation, delivering cutting-edge technology that makes a real impact on customers' lives.

Overview :

As a Senior Product Designer, you will collaborate with cross-functional teams—encompassing user experience, product management, engineering, and business operations—to create transformative health and wellness experiences. You'll lead design initiatives from Discovery through Delivery, ensuring clarity, efficiency, and quality at every stage. This role will require a blend of facilitation, visual design, and user experience skills to craft innovative solutions that empower customers to make informed health decisions.

Key Responsibilities :

• Lead Design Efforts : Own the design process for wireframes, user flows, process flows, site maps, interactions, high-fidelity prototypes, and storyboards for medium to large features or initiatives in your product area.
• Collaboration : Partner with your cross-functional team to ensure alignment and consistency in user experience and design quality across initiatives.
• Design Systems : Leverage and evolve the design system, contributing new patterns and guidelines to ensure consistent and scalable experiences.
• Stakeholder Engagement : Effectively communicate design ideas, negotiate solutions, and balance customer needs with business goals.
• Research-Driven Design : Utilize customer insights and research data to inform and refine design solutions, optimizing them for technical constraints, business needs, and platform-specific requirements.
• Manage Deliverables : Oversee multiple design projects simultaneously, ensuring timely and high-quality delivery by maintaining regular communication with your 4itB partners and design lead.
• User Research : Participate in and inform research activities to gather valuable insights, continuously improving the design process.
• Advocate for Design Thinking : Promote user-centered design methodologies and practices within your team and the broader organization.

Required Skills and Qualifications :

• Education : Bachelor's degree in Product Design, Human Computer Interaction, User Experience, Interaction Design, OR a related field.
• Experience : Minimum of 3 years of experience designing for large-scale desktop, mobile web, and mobile app consumer experiences.
• Portfolio : A strong online or PDF portfolio showcasing your ability to apply design thinking methodologies from discovery to delivery and optimization.
• Proficiency : Expertise in design tools such as Sketch, Figma, and Adobe Creative Cloud.
• Accessibility : Experience designing with WCAG accessibility standards.
• Teamwork : Proven success working in cross-functional teams, including product managers, engineers, researchers, and business stakeholders.
• Agile : Familiarity with Agile software development processes.
• Communication : Excellent verbal and written communication skills.

Preferred Qualifications :

• Design Systems : Experience leveraging design systems to create consistent and seamless user experiences across platforms.
• Product Development : Understanding of product development processes and how to address challenges across multiple platforms.
• Data-Driven Design : Experience using data analytics and user insights to drive design decision-making and optimize experiences.
• Usability : Advanced understanding of usability principles and user-centered design processes.
• Optimization : Experience iterating and optimizing existing features based on user research and data.

What We Offer :

• A mission-driven work environment focused on health and wellness transformation.
• Opportunities to work on impactful projects that improve the lives of our customers.
• A collaborative, innovative atmosphere with opportunities for personal and professional growth.

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