Job Description
Day-to-Day:
Insight Global's client is hiring a Healthcare Systems Analyst for a hybrid role in Chattanooga, TN. Responsibilities include running reports, managing ticketing portal and working with internal partners, audit maintenance for quarterly scorecard processes and a small portion of the role will be analyzing revenue rejections and ad hoc reporting. This role involves vendor coordination and discretion to stay within budget, month end reporting, and end-user support management. This individual will be reporting into the Manager of the Revenue Cycle team. Responsibilities break down below.
Responsibilities break down:
· 50% managing ticket portal and working with internal users
· 20% running weekly and monthly reporting for 1-2 projects at a time
· 10% audit maintenance for productivity metrics and quarterly scorecards
· 10% analyzing and investigating revenue rejections
· 10% ad hoc reporting
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .
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Skills and Requirements
· Associates degree in information technology OR working experience in lieu
· Minimum 3 years utilizing ECW (eClinicalWorks) to investigate and report production metrics
· Data analytics experience generating insights for team decision-making for project-based work and generating reports for weekly and monthly production numbers · Healthcare industry experience
· EPIC software experience
· Ticketing portal management experience client open to training on ticketing system, not a requirement. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].
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