Job Description

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy . 

The Revenue Operations team at Gusto is a full-stack team responsible for data, analytics, and operational excellence in pursuit of scaling our revenue growth. The Go-To-Market Analytics team is one functional area, responsible for defining and owning the metrics for scaling our Sales teams. 

Gusto is looking for a Direct Sales Analyst to optimize our analytics, strategy, and insight generation for our Direct to SMB route to market. Gusto is highly invested in acquiring customers through its B2B capabilities and optimizing its sales motions to ensure the optimal customer experience. In this role, your primary stakeholders will range from Revenue Operations to Sales Leadership and frontline sales. The Analyst will utilize data to drive actionable insights that enhance sales productivity, customer experience, and Gusto’s overall acquisition targets.

This role will report to the Head of Go-To-Market analytics, and partner closely with the Revenue Operations, Data Science, and Product teams. 

Here’s what you’ll do day-to-day:

• Establish relationships with stakeholders to determine business needs, scoping and delivering solutions through data products
• Build and maintain sales forecasts, along with establishing KPIs to measure business health and efficiency
• Utilize data to drive actionable insights that enhance the productivity of Gusto’s sales teams, including visibility into quota setting and attainment, incrementality of sales touchpoints, and channel penetration
• Deliver against a long-term roadmap for strategic success in Gusto’s Direct acquisition efforts
• Serve as key owner of insights and thought partner to sales leaders across the organization

Here’s what we're looking for:

• Education or work experience in an analytical discipline, or a related technical field 
• 5+ years of experience in an analytics role with exposure to business/finance stakeholders 
• High aptitude and enthusiasm for complex business problems, utilizing modeling and analysis, through tools such as Excel/GSuite
• Experience with data visualization technologies, e.g., Tableau, Looker, Redash
• Proactive and autonomous problem-solver, able to work independently maintaining attention to detail. Able to manage ambiguity, resource dependencies and timelines to optimal outcomes
• Strong communication and collaboration skills, with an ability to distill technical or complex matters into clear and concise explanations to senior leaders and business stakeholders

Our cash compensation amount for this role is targeted at $161,000 - $190,000 in San Francisco and New York, and $133,000 - $147,000 in Denver and most remote locations. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer .

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