Customer Success Manager, Europe, MORGAN HEALEY Job at Guardian Jobs, China

bURLVzRjajhWdkxaeDY0dXVxd1kxelgrWHc9PQ==
  • Guardian Jobs
  • China

Job Description

MORGAN HEALEYMorgan Healey ExclusiveLocation: London / Hybrid / Remote UKSalary: £55,000 – £58,000 Basic + Excellent BenefitsOur client, a global STM Publisher, requires a new Customer Success Manager, covering the Academic and Corporate markets across Europe.We are searching for a confident and dynamic Customer Success professional with a passion for delivering exceptional service. You will work closely with some of the client’s most valued customers, ensuring they have an outstanding experience throughout their journey with the client.This role calls for a natural communicator and relationship builder, someone who understands the research landscape and thrives on creating strong, strategic partnerships. You’ll also have the exciting opportunity to travel across Europe, meeting and presenting to world-leading research institutions.Key Responsibilities:Building Strong Relationships: Develop deep connections with key accounts, expanding relationships beyond initial purchasers to wider stakeholder groups.Leading Customer Evaluations: Design and deliver impactful evaluations, setting clear success metrics and outcomes for major customers.Driving Value: Use insights and data to uncover unmet needs, introduce new products, and conduct annual account reviews to ensure maximum value.Showcasing Impact: Collaborate with customers to create compelling case studies, testimonials, and materials that highlight the value of products and services.Onboarding & Engagement: Ensure smooth onboarding for new customers and lead initiatives to drive product adoption and engagement.Delivering Events & Training: Organise and run customer training sessions, workshops, and represent the company at key industry events and conferences.Collaborating Cross-Functionally: Partner with teams across Product, Sales, Support, and Marketing to deliver an outstanding customer experience.Apply online or send your CVOr call: +44 (0)1827 373750 experts in STM Publishing & Digital Content Recruitment

Job Tags

Similar Jobs

PracticeLink

Intensivist Nurse Practitioner Job at PracticeLink

Overview Virginia Mason Franciscan Health is a leading health system in Washington state. Formed by the integration of two outstanding health systems CHI Franciscan and Virginia Mason Virginia Mason Franciscan Health offers a wealth of convenient hospital, clinic and...

QUAY

Sales Lead, PT Job at QUAY

Summary: OF POSITION: Drive individual sales and productivity goals through personalized service while demonstrating expertise in product...  ...that supports the Quay vision and brand. The Part-Time Sales Lead is scheduled from zero up to 28hrs per week, depending on... 

Eastman

Manufacturing Staff Chemical Engineer Job at Eastman

 ...USA. For more information, visit Join our dynamic team at Eastmans Texas Operations in Longview, Texas, as a hands-on Chemical Engineer! You'll be at the heart of our Chemicals Manufacturing operations, contributing to the success of our olefins or other various... 

Mosites Motorsports

Sales Professional Job at Mosites Motorsports

Job Title: Sales ProfessionalCompany: Mosites MotorsportsLocation: NORTH VERSAILLES, PAAbout Us: Mosites Motorsports is a premier...  ...ultimate powersports experience. From motorcycles and ATVs to boats and personal watercraft, we offer a wide range of products from... 

Early Education Program

Preschool Assistant Teacher - Part Time Job at Early Education Program

 ...About the Job: The Early Education Program (EEP) is looking for qualified full and part-time experienced Preschool Assistant Teachers to join our Early Childhood Special Education (ECSE) classroom teams in Springfield! EEP classrooms offer 7-9 special-education...