As a Claims Manager, you will manage Property and Casualty claims from initial assignment to resolution directly and supervise various Third-Party Administrators or outside counsel, as applicable, while supporting various administrative functions across multiple liability lines of business under the guidance of the Director of Risk Management. This also includes overseeing complex litigated Workers’ Compensation claims as needed, in collaboration with the Assistant Risk Manager. By managing intricate insurance claims with responsibility and ethical practices, you will significantly impact the organization and ensure the highest claims management and resolution standards.
This is a demanding role within a high-performing team. You will demonstrate significant initiative, a proactive approach to tackling challenges, and a drive for excellence in risk management.
RESPONSIBILITIESAll the responsibilities we'll trust you with:
Manage all Auto and General Liability claims from start to finish, ensuring compliance with regulations. You will have strong multistate claims experience and an interest to handle international claims.
Manage high-exposure litigation, providing case management, tactical guidance, and budgeting.
Review coverage and assess exposure to the company, advising on claim strategies.
Approve reserves and settlements within authority limits, escalating complex cases to the Director and the VP of Risk Management.
Direct and guide Third-party Administrators (TPAs) on claims handling and reporting following department guidelines.
Evaluate and negotiate claim settlements, focusing on cost-effective resolutions within your authority.
Handle all phases of claims litigation, including mediation, settlement conferences, and trials.
Collaborate with outside counsel on discovery, ensuring all necessary data is gathered from internal stakeholders to support claim management and litigation efforts.
Learn, interpret, and apply specific rules, laws, and policies.
Analyze claims data to identify trends and areas for process improvement.
Analyze coverage issues, and create detailed reports on claims performance and costs.
Use data analytics and benchmarking to evaluate loss trends and cost of risk, developing actionable metrics aligned with business priorities.
EXPERIENCE
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