Job Description

We're searching for a hospitality experienced AGM to help run the hotel's day-to-day operations. You, will be in charge of supervising personnel, dealing with client concerns, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. Apply now if this seems like an exciting new opportunity to you! Responsibilities:

• Consult with the general manager to ensure that all guest service standards are met daily
• Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
• Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
• Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed
• Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention
• Revenue Management
• Financial Results
• Employee Satisfaction
• Guest Satisfaction
• Product Quality ensuring brand standards

Qualifications:

• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• A proven record of experience managing a team, preferably in a hospitality role, is required
• Have superb communication skills, organizational skills, and problem-solving skills

About Company: We are a great environment to work in and we are looking forward to adding you to our Fairfield Inn family in Tucumcari!

Job Tags

Local area,

Similar Jobs